Motorola MW810 Mobile Workstation

Fully rugged mobile computer for mission-critical vehicles. Optimised for wireless. Optimised for mobility.

Download PDF:  Motorola MW810 Mobile Workstation

The Motorola MW810 mobile workstation is a compact yet fully rugged system which provides state-of-the-art computing power, extensive wireless options and the ability to run a wide range of standard and customised applications. It offers uncompromising comfort of use even in the most demanding conditions to deliver organisations enhanced productivity and efficiency and increased safety for personnel.

The Motorola MW810 is a modular mobile workstation for mission-critical vehicle use.  Its three-piece design allows flexible installation options, including choice and location of system unit, display, and keyboard.  This makes the MW810 the ideal choice for a wide variety of fixed mount vehicle applications.

Engineered to ensure reliable real time data access in the harshest mission-critical environments.

From subzero temperatures to repetitive vibrations in mobile environments and stressful conditions in operations, the MW810 delivers reliable year after year performance,ensuring access to vital information and protecting your investment. With extensive testing that complies with, but also goes beyond, the Military MIL-STD-810F standard Motorola ensures that the MW810 is ready for maximum durability and reliability even under the toughest conditions.

Extensive wireless capabilities

Continuous access networks is essential to run the applications required by the organisation such as database queries, reporting, navigation functions, video recording and sharing etc.  The MW810 offers a range of integrated radio and GPS options to help the mobile user stay connected to one or more wireless networks.  Embedded wireless options include Wi-Fi and the latest cellular technology (HSDPA/UTMS/EDGE/GPRS).  Additionally Bluetooth is optionally embedded in the 12.1" display to easily connect wireless accessories in the vehicle.

External TETRA radios can be connected to the MW810 for mission critical users who require TETRA's enhanced security and resilience. IP based network solutions can also be connected to the MW810. The radio/modem will connect via standard hardware interface and may require customised software to operate with the MW810.

Support next-generation applications

The powerful MW810 delivers exceptional performance on a platform ready to run advanced applications in a flexible set up with optimal data security.

The Windows XP based system unit offers powerful, state-of-the-art Intel Core 2 Duo embedded processor options and memory up to 2GB. This provides excellent performances for multi-tasking and video applications in a power saving architecture.

The MW810 provides a unique dual display feature allowing different applications running on two connected displays.  This could e.g. allow Computer Aided Dispatch (CAD) applications running on one screen and show incoming videos on another.

Security is ensured through embedded Trusted Platform Module (TPM) features, which offer improved hardware-based security in numerous applications, such as file and folder encryption, local password management, VPN, PKI and wireless authentication.

Flexible three-piece design - All major components (CPU, display and keyboard) can be mounted in various ways in space-limited vehicles.  Components can be purchased individually to offer a modular and cost-effective approach.

Outstanding ergonomics - The backlit keyboard with screw-down connector is easily removed from mounts, offering the convenience of laptop style typing. A built-in touchpad eliminates the need for a separate mouse.

Quality beyond expectations - Motorola goes beyond the industry standards to deliver an uncompromising level of quality.  On top of the IP54 sealing and being resistant to humidity, dust, salt fog and radiation, the Motorola internal testing standard exceeds MIL-STD-810F by including tests such as drop unto concrete, screen impact, flammability, reverse voltage and overvoltage.  The removable, heated hard drive features 3-dimensional shock absorbers ready for high vibration environments and subzero temperatures.

Touch of a button sends a message - Multiple softkeys backlit for visibility and located across the bottom of the display, can be assigned to different functions under mobile application software control.  Custom user functions can easily be labelled.  A one-touch emergency key can be easily reached to send a distress signal - enhancing security in an emergency situation.

Location tracking - Internal GPS and Dead Reckoning GPS module options work with your applications to provide accurate vehicle location.  You can then manage your fleet and deploy resources more effectively Dead Reckoning GPS allows a vehicle to be tracked where traditional GPS signals fade (tunnel, urban canyons etc).

High performance display - MW810 displays feature a resistive, tempered glass touchscreen interface.  A high brightness display option features 1200 cd/m2 brightness with 1:400 contrast ratio and outstanding viewing angles, so both driver and passenger can easily view on-screen information in any type of lighting from direct sunlight to total darkness.

Expanded I/O capabilities - Various I/O expansion boards allows you to outfit all vehicle types and meet connectivity requirements while using the same CPU platform.  This simplifies equipment maintenance and life cycle management. 

Localised keyboards - The MW810 keyboard is available in multiple languages to best fit customer requirements.  

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Zetron DCS-5020 Digital Console System

Download PDF:  Zetron DCS5020

Features

• Digital communications console system.
• Integrates telephone call handling and radio dispatch.
• Resilient distributed architecture.
• 30 definable ports for lines and operators to a maximum of 16 operators.
• Supports and integrates analogue radio, MPT1327, NEXEDGE, FleetSync, iDEN, and TETRA voice and data.
• Screen-based, configurable Graphical User Interface (GUI) with intelligently integrated call queuing feature.
• Multilingual operator presentation.
• IP connectivity option between two sites.
• Range of operator and audio interface options.

Introduction

The DCS-5020 Digital Console System is designed to meet the needs of the small to medium-sized operations control room.  Combining telephony and both digital and analogue radio control, the DCS-5020 system supports combinations up to 30 definable ports, inclusive of up to 16 screen-based operator consoles.  The DCS-5020 meets a range of professional applications in public safety, emergency services, transportation, utilities and private industry.  Offering many of the features of a traditional console system, the DCS-5020 is based on a distributed architecture which removes the requirement for a central switch, even with multiple operator positions.  This ensures a fully scalable solution down to a single operator position and provides a high level of system resilience for mission critical applications.  The built-in HTML browser capability supports access to additional operator applications such as GIS mapping and provides a means of accessing support information, such as Call ID information, procedures, telephone directories, HTML dial tagging and video images.

Description

The DCS-5020 integrates telephony and radio, call handling, monitoring and logging functions into a single operator interface.  The system supports up to 30 ports, with each assignable to either operator, telephone or radio circuits.  There are up to 16 operator positions possible, each comprising a host PC and video monitor, with desktop speakers.  Optional accessories include headset, gooseneck/desk microphone, PTT footswitch, and keyboard.

The host PC runs Zetron's Windows-based Integrator DCS software, providing a graphical user interface (GUI) presenting the telephone/radio channels and system functions available to the operator.  The video monitor can be full-size or compact LCD to fit control room requirements.  Touchscreen and/or mouse/trackball control is available.  The operator GUI is extensively configurable and screen text labels can be provided in a range of languages.

The desktop speakers and headset can be used to minimise desktop space requirements.  The speakers- each with a volume control - are for active conversation (select) audio and monitored (unselect) audio. Optionally the DCS-5020 console can include an integrated Instant Recall Recording (IRR) capability that allows operator audio to be logged on the console PC with playback controlled from the GUI.

The digital switching and interface to the telephone and radio channels is through the compact DCS-5020 Digital Switch.  Each Digital Switch supports up to six interface ports which can be allocated to console audio, telephone, or radio circuits.  Additional ports are provided with additional Digital Switches linked together using one of the E1 Interconnect options, such as fibre, coaxial or twisted pair cable or linked over an IP network to a radio site or for a remote console location.  The system architecture supports flexible system layout with operator positions and system resources being local to or remote from each other.  Each interconnected Digital Switch and the interface ports on the switch are accessible from any other Digital Switch.  In multiple position systems the radio and telephone resources on each switch may be shared in common with all positions in the system.  In the unlikely event that a single Digital Switch fails, the only impact is on those operator, telephone and radio resources connected to that switch.  All other shared resources continue to be available to the remaining positions.  If a switch is isolated due to link failure it will still operate autonomously until it's connection to the main system is re-established.

By networking the operator console PCs, operators can access additional information services.  While networking of the console PC is not required for system operation, it will allow access to corporate directories, databases, and web-based services such as third party Call ID information or web based video feeds.

Digital Switch - Modular Design

The required interfaces determine the choice of plug-in modules in the Digital Switch. Modules are currently available for the following:

• Analogue subscriber line or PABX extension level (or GSM networks with suitable gateway).
• Direct telephone connection or hot line circuits.
• Conventional radio via 2/4-wire direct or Tone Remote Control (TRC), 5/6 Tone or FleetSync.
• MPT1327 via MAP27 interface or direct connect to Zetron MPT infrastructure.
• Digital trunked TETRA compatible with Motorola, EADS/Nokia, Sepura, iDEN and NEXEDGE.
• HF radio via an interface to Codan transceivers.
• Analogue or E1 interface to long term voice logger.
• Serial or NTP interfacing to Real Time Clock.

System installation and configuration is through the Digital Console Management System (DCMS) software. DCMS is used to set levels, download new firmware, and monitor the health of the system.  Full time connection is rquired only if continuous monitoring is desired.

Operator Functions

Operator screen layouts can be configured to individual requirements, with on-screen graphics presenting line, function and status keys.

1.  Line keys are assigned to individual ports - telephone, PABX, radio, intercom or pre-programmed working groups.  Examples are:

• Analogue telephone line.
• Telephone hunt group.
• Conventional radio.
• MPT1327 radio / Zetron MPT1327 infrastructure.
• iRIM radio (TETRA, NEXEDGE, FleetSync or iDEN).
• Direct Intercom line.

2.  Function keys allow the operator to select the specific operation, and include:

• Dial and Memory dial.
• Answer next.
• Clear.
• Hold.
• Multiline call.
• Call transfer.
• Radio / Radio and Radio / Telephone Patch.
• Monitor / unselect.
• Volume control.
• Radio selcall 5/6 tone, FleetSync.
• Radio priority / busy channel marker.
• Radio self repeat.
• Individual / group call.
• Emergency call.
• Trunked mode (TMO) / Direct mode (DMO).
• Send/receive status messages.
• Encryption calls (TETRA), scan (TETRA), stun, kill, revive (NEXEDGE).  Unit kill is also available on FleetSync.
• IRR playback.
• Monitor digital inputs (e.g. external alarms).
• Control digital outputs (e.g. door latches).

 3.  The status area displays information about the console such as:

• Communications with the Digital Switch.
• Audio mode - speakers / headset.
• Date and Time.

4.  The Call Stack area displays lists of calls in various formats.  One or more call lists can be set up for display and include various data fields including time, date, call direction, call type, caller ID, unit status and call priority.  Features include:

• Call log list, showing a history of past calls.
• Unit Status list, showing the last transmission from each field unit.
• Call Queue list, showing field units who are requesting dispatcher attention.
• Optional buttons may be used to scroll through, remove calls from, and answer calls from the list.
• Field headers at the top of the list may be clicked to change the list sorting.
• List sorting by simply clicking on the desired field headers at the top of the stack.
• Configurable highlighting and text colour coding to simplify and enhance usability.

5.  The HTML browser is a powerful feature which allows access to additional operator services and third party information such as: 

• AVL application and Geographic Information Systems (GIS).
• Network files, e.g. procedures, directories and training.
• Video streams, e.g. door access or CCTV.
• Audio streams, e.g. voice logger.
• Web or HTML based services, e.g. HAZMAT, weather.
• MDC1200 ANI decode.

All of the above can incorporate HTML dial tags to quick dialing from the HTML page.

Flexible User Interface.

Key to the DCS-5020's operational benefits is the flexibility of the GUI.

The Console Design tool allows the GUI to be designed to provide the required functionality and presentation format to meet the clients unique operational needs.

The GUI can be designed based on button, graphical and/or HTML presentation or a combination thereof.  For example: Thumb TABs allow multiple pages to be provided.  More frequently used buttons/information can be placed on the main screen / front page while lesser used resources can be placed behind.  This and other GUI design resources allow the DCS-5020 GUI to be customised to provide the most effective and efficient GUI possible.

Operator screens can be set up to support local language display such that functions, controls and UI messages may be displayed in the native language of the installation location.

Applications

The combination of telephony, conventional radio, MPT, and TETRA supports a range of console applications.

Small Control Rooms
The DCS-5020 is an economic solution for small control rooms for police, fire, ambulance, events, industry, ports and harbours.  It brings many of the features of a large control centre into the smaller control room environment.  The integrated radio and telephone functionality allows the operator to perform both call taking and dispatch functions.  It can be employed as an incident control room without impacting on the role of the primary control centre.

TETRA Wireless Console
The DCS-5020 offers innovative solutions to the growing TETRA community.  It can connect to the TETRA system through a number of fixed TETRA radios, rather than through a direct connection to the TETRA infrastructure.  A wireless console is preferred where direct connection to the infrastructure is not suitable for the application, too expensive, or not possible due to the location of the control room. The DCS-5020 can be fitted with the Model 232 Data/Voice Multiplexer to give access to remote fixed TETRA radios over an ISDN dial up or other bearers.

Mobile Command Centre
Mobile command centres can be established for special events, accidents or other major incidents by deploying the DCS-5020 as a transportable package.  The operator can have access to multiple MPT/TETRA working groups, conventional radio channels or telephone circuits to manage incident personnel.  For truly transportable applications, the telephone ports may be fitted with GSM terminals for mobile telephony service.

Fallback Control Centres
The DCS-5020 has a specific application for TETRA operators to ensure basic communications are maintained in the event of failure of key elements of the infrastructure.  Failures of the network controller, links to repeater sites, or the primary control room are addressed by the DCS-5020 fallback solution which maintains critical communications between control room and field personnel.

Command and Control Centres with Mixed Technologies - Patching
For operators migrating from conventional to TETRA radio, the DCS-5020 provides a bridge enabling operators to manage both networks from a single position.  Additionally, the operator can set up an interconnection or "patch" between the two networks so field personnel on one network can speak directly with the other.  The patch can also be set permanently using the maintenance terminal.

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