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    Teldio Dispatch

    Product Code - 0HYJGS63SE


    • Teldio Dispatch
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    Teldio Dispatch

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    Product Description

    Teldio Dispatch

    Manage your groups of Motorola MOTOTRBO users in a new way.  The Teldio Dispatch application enables direct communication with your two-way talkgroups from any phone.

    Download PDF:  Teldio Dispatch

    Optimise your Communications

    • Easily enable phone users to access radio channel talkgroups - Teldio Dispatch lets you assign private phone numbers and extensions to your radio talk groups.
    • Incoming dispatch notification alerts radio personnel when a third party joins a talkgroup.
    • Channel activity alerts let phone and radio users know when to speak - these unique audio tones indicate when either party starts and stops broadcasting.
    • Voice-Activated-Detection (VAD) or PTT turns any phone into a two-way radio - The application can automatically configure any phone to operate with a PTT button or by Voice-Activated-Detection (VAD).
    • ! TX Interrupt emulates full-duplex for phone users with a single control station.

    Practical and Effective

    • Remove the middleman - Teldio Dispatch lets phone users directly reach radio users without a dispatcher.
    • Get in touch with your radios from anywhere without limitation - Remove the restrictions of computers and local radio coverage and still communicate effectively with your radio personnel.
    • Target your messages effectively - Managers can quickly reach a specific group of radio users without disrupting others on the radio network.
    • Monitor radio traffic - Stay current on local site activities in real-time during daily use or in an emergency.
    • ! Record all Phone Calls - Call recording archives more than 1,000 hours of phone call activity.

    Cost Effective & Flexible

    • Save money by reducing the total number of radios required to communicate with radio personnel, eliminate radio dispatchers, and leverage existing two-way and telephony infrastructure investment.
    • Improve worker safety by staying connected with them when it matters most.
    • Built on Open Standards - Deliver PBX integration or standalone operation.
    • ! Less Infrastructure by using a single station with TX Interrupt.

    ! Denotes new with RBX v1.3

    System Flexibility

    The Teldio Dispatch application delivers a feature set that goes beyond what analog phone patches can offer. With the advent of MOTOTRBO, telephony features that were once technically impossible on a two-way radio platform are now available by leveraging the advancements made in digital two-way radio.

    Dispatch can be configured to work with Analog and SIP based PBX and central office infrastructures.  In doing this, the application allows for multiple workflow configurations and settings programmed in the PBX to now extend out to your MOTOTRBO network.  For example, in a scenario where a phone user dials a facilities number after hours through the central PBX, that call may be rerouted to the radios of the security team who is on site 24 hours a day.

    For deployments that do not require PBX integration, Teldio Dispatch can still provide a feature rich telephony experience by connecting to an internet telephony service provider (ITSP) or directly to the PSTN.  Many of the PBX features that you would find on enterprise level PBX networks such as extension assignments, hunt groups and emergency call routing are instead hosted and managed on the Dispatch server.  For an added level of flexibility, an auto-attendant, or virtual receptionist, can be implemented to facilitate corporate directory lookups and call routing for phone users looking to get in touch with radio personnel.

    Privacy and Security

    The advancements in digital two-way radio allow the Teldio Dispatch application to ensure a 1-to-1 conversation between phone users and radio personnel so that communications are kept private and secure.  For an additional level of security, Dispatch has built in security provisioning which prevents unwanted or unnecessary phone users from dialing into individual radio talkgroups by entering a security pass code.  Administrators can also dictate inbound calling parameters for each radio talkgroup, otherwise known as Class Restrictions.  In doing this, they can control which calls get filtered to each radio talkgroup.

    Management and Administration

    The Dispatch application sits on the Radio Branch Exchange (RBX) Server which is accessed via a secure web interface.  This interface is your one-stop-shop for configuring and managing all your Teldio applications and can be accessed from anywhere.  System Administrators can monitor and control all the settings and configurations from this intuitive interface.

     

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