Servicom strives to identify the ultimate solutions that address the challenges faced by organisations that rely on high value controlled items such as two-way radio equipment. This faultless dedication enables our clients to continually optimise the power of their most valuable assets and overcome some of the limited capabilities of transmission protocols.
CiCO, Check In and Check Out solution is the latest in the line of innovation developed by Servicom’s in-house team to help organisations work smarter, not harder.
Lost and damaged devices are a huge problem. Without a robust solution in place for checking in and checking out, many organisations experience disruptive volumes of missing items every week. Specifically, the loss of hand-held radios has a detrimental effect on businesses.
With the revolutionary system they have reduced their losses to virtually zero and significantly reduced the need for device repairs. Not only does our solution offer comprehensive traceability, but it also reinforces accountability and a sense of ownership among all employees for the equipment they’re issued.
Start each shift on the right foot with a fast and efficient asset collection process.
After a busy shift, the user must return their devices to be recharged ensuring readiness for the next shift.
With CiCO, third-party contractors issued with any item must return it before leaving your site. Any devices that aren’t returned can be fully traceable and recalled.
With a clear record of who is in possession of every item, you can easily track usage and identify issues before they become a problem.
Any radios not returned, or reported as lost or damaged, will be immediately removed from the network to make sure all your communications are only ever received by the intended recipient.
The Check In and Check Out solution can be adapted to inject even more accountability to a range of issued assets such as radios, access keys, portables scanners, and body-worn devices including cameras.
The CiCO system can be adapted for virtually any sector including logistics, manufacturing, defence, civil engineering, retail and hospitality, energy, and utilities.
In today’s fast-paced business world, equipping employees with the right tools is essential for success. Two-way radios are no longer just a basic communication device, they are an essential part of an employee’s PPE. These devices offer a wide range of features that go beyond simple voice calls, including location tracking, lone-worker and man-down features, messaging services, job ticketing, and life-saving emergency response capabilities.
Every device is paired to its user’s unique ID card or RFID tag. Devices can also be paired with fixed checking in and out stations. Ideal for when there is more than one Check In and Check Out area. This solution will ensure that employees pick up and return devices to their designated area.
A secure portal is provided with different access levels for administrators and users. At administration level, the manager can view a real-time dashboard that dynamically shows the allocation and usage of all items and allows them to accurately manage and allocate the right amount of asset resources every day.
Radios will be switched on and off and registered on the radio network in accordance with your policies. Lost devices will be barred and removed from service. This robust security measure prevents all missing devices from accessing your radio network to prevent unwanted eavesdropping and the monitoring of sensitive traffic.
Intelligent management of devices will be embedded in accordance with the user’s pre-determined rights. For example, maintenance personnel would not be authorised to collect a radio from the security team group.
Radios will be permanently paired to an individual based on their user ID. This can be customised so that certain individuals can carry additional radios allowing them to fulfil their particular role. Fine-grain parameters can be setup. To explain let’s look at an example that involves an eight hour shift. If the radio is not returned on time the radio will be automatically removed from your network service.
Emergency situations can be escalated to include all radios. For example, radios that are off duty will automatically be activated in the event of a fire alarm.
Our greatest strength is to go beyond voice communications, to be by your side every step of the way. For over 30 years our expertise has empowered personnel to reach their full potential, enabled organisations to grow, kept communities safe and protected assets.
